Cancellation and Refund Policy

That sounds like a great policy for your luxury abaya brand, AIN! Here's a draft for your cancellation and refund policy.

At AIN, we want to ensure your satisfaction with your purchase. Here's our policy for cancellations, refunds, and exchanges:

Cancellation: If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once an order has been shipped, it cannot be canceled.

Exchange Policy: We offer an exchange policy within 2 days from the date of receiving your order. If you would like to exchange your abaya for a different size or style, please reach out to us within this timeframe. The exchanged item must be in its original condition with tags attached.

Refund Voucher: If you are not interested in exchanging your abaya, we will provide you with a voucher of the same value as the product. This voucher can be used for future purchases on our website.

Refunds: Please note that we do not offer refunds. Instead, we only provide exchanges or vouchers for future purchases. 

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the product. We will work with you to resolve the issue promptly.

Contact Us: If you have any questions or need assistance with cancellations, exchanges, or refunds, please reach out to our customer support team at support@ainofficials.com.